{"id":49949,"date":"2026-01-29T23:13:36","date_gmt":"2026-01-29T23:13:36","guid":{"rendered":"https:\/\/bisonstatestorage.com\/?page_id=49949"},"modified":"2026-02-18T22:46:21","modified_gmt":"2026-02-18T22:46:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/bisonstatestorage.com\/?page_id=49949","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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\nHow do I contact Bison State Storage?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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If you wish to contact us, you can either fill out the contact form<\/a> on our website, call 701-232-9452<\/a> or email fargo@statestoragegroup.com<\/a>. Our team is happy to answer any and all questions you might have.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nHow do I login to pay my bill if I don\u2019t have an email on file?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Use the first initial + last name (all lowercase) for your username. I.E: John Smith would be jsmith<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nWhat are access hours?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Our access hours at Bison State Storage in Fargo are 7 am to 10 pm for all tenants. Phone hours are 8 am to 8 pm Sunday-Saturday.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nDo I need to bring my own lock?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Yes, you are required to supply your own Disc Lock. We recommend using circular disc combination locks, so you never forget a key, also you are the only individual who then has a key and access. Safe and secure!<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nDo you offer prepay discounts?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Yes, if you pay six months in advance you receive a 5% discount and if you pay a year in advance, you receive a 10% discount.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nIs your facility gated or do you have security?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Bison State Storage in Fargo is fenced and gated with electronic pin code gates that are unique to each tenant. We have 24\/7 recording video surveillance and LED lighting to light and monitor across the entire Fargo site to ensure the safety and security of your belongings.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nDo you offer military or senior discounts?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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If you can present a valid military ID or senior citizen card, we offer a 5% discount for either category.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nIs there a contract or is it month to month?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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All of our State Storage locations operate on a month-to-month contract; however, if you pay 6 months or a year in advance we do offer discount and savings incentives.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nShould I use temperature controlled or non-climate controlled storage?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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If you are storing valuables, furniture, clothing, fabric materials and items of similar materials we would recommend using temperature-controlled storage to prevent any humidity issues. Tools, vehicles, outdoors items can easily be stored in roll up non-climate-controlled self-storage.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nAre my goods insured while at Bison State Storage?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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Just like your personal belonging that you have in a rented apartment, your property is not automatically insured, therefore, the answer is: No. <\/p>\n\n\n\n

You must insure your property as you would insure your property in the apartment. We offer tenant protection, but you don’t have to purchase it from us. Similar as when renting an apartment, if the apartment building burns down, the owner has insurance to replace the building BUT the owner’s insurance does not cover your property. Renter’s insurance for the property you store with us can easily be added to your homeowner’s insurance policy for little cost. We strongly recommend that you insure your property stored with us. <\/p>\n\n\n\n

It is mandatory that you insure your property if the value of the property stored exceeds $5,000 in value.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\nHow big of a storage unit do I need?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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There is no general rule for the size of storage you will need, but here is a general guideline to help you understand sizing needs:<\/p>\n\n\n\n

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  • 10×20 – 3 bedroom home<\/li>\n\n\n\n
  • 5×5 – the contents of a large walk-in closet <\/li>\n\n\n\n
  • 5×10 – one bedroom<\/li>\n\n\n\n
  • 10×10 – one to two bedroom apartment or small office space<\/li>\n\n\n\n
  • 10×15 – 2-3 room apartment<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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    \nWhat type of items are not allowed in my storage unit?<\/span>\n\n\n\n<\/rect><\/polyline><\/svg><\/span><\/rect><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n
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    Great question and often overlooked, but if you use common sense and you are probably OK. Of course, explosives and anything flammable, odorous, noxious, corrosive, hazardous or polluting can’t be stored. Nothing illegal, varmints, drugs\/alcohol, etc. No food by any means! We do not want to attract any varmints or insects! If we see them inside a unit, we will cut your lock, remove and throw out. <\/p>\n\n\n\n

    And this is important: don’t store anything that can’t be replaced like important papers and family heirlooms. THAT IS IMPORTANT. Your lease will specifically state that you won’t store these types of items because we do not want to be responsible in any way for the loss of your cherished things. Your important and cherished things need to be stored where you live. There are specialty storage places where you can store these sorts of items and they are very expensive and for that very reason. That is why we do not allow you to store items that can’t be replaced. <\/p>\n\n\n\n

    We don’t allow storing property in excess of $5,000 without notifying us and providing proof of insurance for the amount being stored.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-49949","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/pages\/49949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=49949"}],"version-history":[{"count":6,"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/pages\/49949\/revisions"}],"predecessor-version":[{"id":49987,"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=\/wp\/v2\/pages\/49949\/revisions\/49987"}],"wp:attachment":[{"href":"https:\/\/bisonstatestorage.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=49949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}